Help Center
Help center
You can clean your Texray product with lukewarm water and with soap solution. Let it dry on a flat surface or hanging.
We have optimized the design based on ergonomic parameters and radiation protection. According to a phantom study we performed together with radiation physicists at Sahlgrenska University Hospital, Sweden, the radiation dose on the top of the head is marginal.
At this point, we do not have any data on sterilization. But we are constantly testing our products, so do please check back with us soon again if updated information.
Researchers at the Centre for Health Technology Halland (HCH), Halmstad University, Sweden, investigated how HeadPeace affects anthropometric, biomechanics, and ergonomic parameters during clinical interventions. They concluded that 100% of the respondents experienced great functionality and usability of HeadPeace in clinical environments.Β The products were also adequately fit and compatible with eyeglasses.Β
Also a recent user commented on the comfortability of Texray products. And we quote;Β
βThese novel shields are very comfortable to wear, doesnΒ΄t interfere with my visual field and are compatible with my eye-glasses, so I use them in every procedureβ.Β
Dr. Andrej Schmidt, University Hospital Leipzig, Germany
According to our users, HeadPeace has great comfortability during clinical interventions due to the unique design and features of Texray.
If you have misplaced your instruction for use document you received with your HeadPeace. Please download it here. Instruction For Use HeadPeace PDF format. (opens in same window)
- Breathability
- Pliability
- Radiation protective non-lead material
- Endless design capabilities
We have invented a revolutionizing novel material platform with woven textile technology. The essence of the textile is the attenuating capacity which protects you from potentially harmful radiation. With our innovation, we enable unparalleled comfortability with pliable and breathable designs. Leaving you to stay focused, highly protected, and with peace of mind in the OR.
Texray products are designed to enhance protection while not compromising on medical and patient outcomes. The state-of-the-art radiation protection products currently offered by Texray is two different designs reducing the dose of scatter radiation towards your head and neck by up to an additional 97% when compared to standard protection. All our product designs are high-end solutions based on the unique Texray textile technology.
There are many ways to purchase Texray products. Please use your preferred method as listed below:Β Β
- Local distributorsΒ - get local support in your language
- WebshopΒ - pay securely online; we ship within 5 working days.Β
- Via email/quotation formΒ Β
If you can not find a distributor in your region, please contact us atΒ info@texray.io We are constantly expanding our distribution network, so there might be one close to you any time soon.Β
Visit our pageΒ Local distributorsΒ to find one in your region and get local support.
If you can not find a distributor in your region, please contact us atΒ info@texray.ioΒ We are constantly expanding our distribution network, so there might be one close to you any time soon.Β
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with your order, go to the cart and click on theΒ "check-out" button. Follow the instructions by providing us with your delivery information and selecting the payment method for goods.Β If you wish to purchase based on a quotation (bulk orders) please get in contact with our sales department or your local distributor or send us an email toΒ order@texray.ioΒ Β
Our support team is always happy to guide you at any step!
You can select your preferred payment method at checkout.We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. We also accept offline payments via direct bank deposit. Please send your order to order@texray.io for a quotation. Note that additional exchange fee may apply if your currency is other than Euros.
We ship both locally and worldwide. We also have local distributors; check out our distributor page to find your local support.Β
If you do not have a local distributor in your region, please get in contact with us directly and we will support you.Β
If you have any questions regarding shipping or local terms and conditions are applied in your country, please contact us using the contact form or email order@texray.ioΒ
Shipping times:
- Shipping time might vary depending on location, shipment method and other factors.
- We always aim to ship your goods within 7 days from your purchase.
- All goods are currently shipped from Texray's headquarters in Sweden.
- Please allow approx 14-21 days of delivery.
- We are always striving for improvement and are constantly working on improving our shipping times.
- Damages and issues:Β Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
- Exceptions / non-returnable items:Β Certain types of items cannot be returned; custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
- Exchanges:Β The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
- Refunds:Β We will notify you once weβve received and inspected your return, and let you know if the refund was approved or not. If approved, youβll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you are not happy with Texray Products that you have purchased online, please email our Customer service atΒ order@texray.io (up to 14 days after receiving your goods). Please do remember that all returns must be approved by Texray. Please check the section for 'Returns and Refunds' for complete information.Β
If you have purchased Texray products with your local distributor, please contact them directly if you wish to return your product. Visit our distributor page to find your local distributor.Β
We will notify you once weβve received and inspected your return, and let you know if the refund was approved or not. If approved, youβll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you are a purchaser at a hospital/clinic and wish to order multiple Texray products for your department. We have several distributors that can support you locally, please visit ourΒ distributor pageΒ to find your local representative. If you do not have a local distributor in your region, please email us at order@texray.io, and we will send you a quotation by email. You may also use our online form to request a quote.